Houston Roof Claims ("we", "us", "our") operates dealflows.net and provides free roof inspections and insurance-claim assistance to homeowners in the Greater Houston area. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
1. Information we collect
- Contact information you provide on our forms or chat: name, phone, email, property address.
- Property details you share (roof age, damage type, insurance carrier).
- Consent records: when you opt in to receive SMS, we record the timestamp, source page, and your IP as proof of consent.
- Communication history: calls, texts, emails between you and our team or AI assistant.
- Standard web logs (IP, browser, pages visited).
2. How we use it
- To schedule and complete your free roof inspection.
- To send appointment confirmations, inspector reminders, and follow-up about your claim — by phone, SMS (only if you opted in), or email.
- To answer questions you submit through chat.
- To improve our service and respond to support.
3. SMS / text messaging program
You will only receive text messages from Houston Roof Claims if you check the SMS opt-in box on one of our forms at dealflows.net/roofing or explicitly reply YES to a confirmation message.
- Program name: Houston Roof Claims Inspection Notifications
- Message types: appointment confirmations, inspection scheduling, follow-up about your inspection or claim.
- Frequency: typically 1–4 messages per week.
- Cost: message & data rates may apply.
- Opt out: reply STOP at any time.
- Help: reply HELP or call (832) 571-4559.
- Supported carriers: AT&T, Verizon, T-Mobile, US Cellular, and other major US carriers. Carriers are not liable for delayed or undelivered messages.
- Consent is not a condition of purchase — you can receive a free inspection without opting in to texts.
4. We do not sell or share your data
We do not sell your personal information. We do not share your phone number, email, or SMS opt-in data with third parties or affiliates for marketing or promotional purposes.
We use trusted service providers (Twilio for calls & texts, Resend for email, OpenAI for AI assistance) solely to deliver our service to you. These providers are contractually bound to use your data only on our behalf.
5. Data retention
We retain lead information for as long as needed to complete your inspection and any related insurance claim, plus a reasonable period for record-keeping and legal compliance. You may request deletion at any time.
6. Your rights
You can request a copy of, update, or delete your personal information by emailing david@dealflows.net or calling (832) 571-4559. To stop SMS, reply STOP to any text.
7. Children
Our services are intended for property owners aged 18 or older.
8. Changes
The current version is always posted at dealflows.net/privacy with the "Last updated" date above.
9. Contact
Houston Roof Claims
Email: david@dealflows.net
Phone: (832) 571-4559
Web: dealflows.net